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“@type”: “Question”,
“name”: “What are the requirements for a vehicle to become Mercedes-Benz Certified Pre-Owned?”,
“acceptedAnswer”: {
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“text”: “To qualify for Pre-Owned Certification, a vehicle must be within 6 model years, have under 120,000 km, provide a clean CARFAX® history report, and pass a rigorous 165-point inspection covering exterior, interior, service history, and engine functionality.”
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{
“@type”: “Question”,
“name”: “What kind of warranty comes with a CPO Mercedes-Benz?”,
“acceptedAnswer”: {
“@type”: “Answer”,
“text”: “Every CPO Mercedes-Benz is covered by any remaining portion of the 4-year/50,000-mile New Vehicle Limited Warranty. Once that expires, the CPO Limited Warranty provides comprehensive coverage for another 12 months with unlimited miles.”
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“@type”: “Question”,
“name”: “What is the Mercedes-Benz CPO Vehicle Exchange Privilege?”,
“acceptedAnswer”: {
“@type”: “Answer”,
“text”: “Every Certified Pre-Owned vehicle comes with a seven-day/500-mile Exchange Privilege. If you are not satisfied within that time, you can exchange it for another CPO vehicle of equal or greater value (paying the difference if applicable).”
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“@type”: “Question”,
“name”: “Does Mercedes-Benz Certified Pre-Owned include roadside assistance?”,
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“text”: “Yes, CPO owners receive 24/7 Personal Assistance, which includes 24-hour Roadside Assistance, Trip Interruption, trip routing, technical help, and Sign & Drive Service for jump starts, tire changes, and refueling.”
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“@type”: “Question”,
“name”: “Are CPO warranties honored at all Mercedes-Benz dealerships?”,
“acceptedAnswer”: {
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“text”: “Yes, your Certified Pre-Owned Mercedes-Benz is supported by over 300 authorized dealers nationwide, all of whom honor the standard CPO Limited Warranty and Extended Limited Warranty.”
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Certification
For vehicles to qualify for Pre-Owned Certification, a Mercedes-Benz vehicle must meet stringent criteria and pass a rigorous 165-point inspection.
Exterior.
- Detailed inspection of vehicle structure
- Mercedes-Benz factory windows
- Exterior cosmetic examination
- Mercedes-Benz approved tires
- 50%+ life on brake pads and rotors
Interior.
- Complete examination of all interior materials, features and functions
Service history.
- Clean CARFAX vehicle history report
- 6 model year/120,000 km eligibility limit
- Proper services performed according to maintenance schedule
- All recall, service and/or other campaigns performed
- All fluids, filters and engine functionality are verified
Warranty
Unlimited mileage for you to enjoy.
Every Certified Pre-Owned Mercedes-Benz is covered by any remaining portion of the Mercedes-Benz four-year/50,000 mile New Vehicle Limited Warranty. Then, the CPO Limited Warranty provides comprehensive coverage for another 12 months with unlimited miles. This means up to 5 years of unlimited mileage coverage, extending to the engine and powertrain, steering, suspension, brakes (excluding wear of discs and pads), electrical system, climate control system, and more.*
Additional Benefits
24/7 Personal Assistance.
You're just a phone call away from 24-hour Roadside Assistance, Trip Interruption, trip routing, technical help or Sign & Drive Service, which offers jump starts, tire changes and refueling.
Nationwide Dealer Support.
Your Certified Pre-Owned Mercedes-Benz is supported by over 300 authorized dealers nationwide, all of whom honor the standard Certified Pre-Owned Limited Warranty and Extended Limited Warranty.
Vehicle Exchange Privilege.
Every Certified Pre-Owned vehicle is sold with a seven-day/500-mile Exchange Privilege. If you’re not satisfied in that time, your dealer will exchange it for another CPO vehicle of equal or greater value if you wish to pay the difference.**
*Applies to Certified Pre-Owned Mercedes-Benz vehicles purchased on or after January 15, 2014. Please see your dealer for full details, limitations, and a copy of the Mercedes-Benz Certified Pre-Owned Limited Warranty and available Extended Limited Warranty.
**See your Mercedes-Benz Dealer for details.