Relatively responsive over the phone. I came from out of town, they offered to pick me up at the airport! Free coffee/pop/snacks in the waiting area. They made sure the EV I bought was charged up. All told I feel like they truly care about their customers. Well done!

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I have owned a car of one kind or another since I was 17 years old now at 74 years old I am a first time owner of a new Mercedes-Benz GLC 300 several months later my engine light came on I called the dealership and got an appointment the very next day my car was repaired in no time which lets me know that the service department knows their business I would like to give a special shout out to Brad Davis who works in the service department for excellent service rendered

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Shelby Donnelly was excellent to work with, especially given that I am 900 miles away. She is an excellent, responsive, efficient, friendly communicator, thorough and sensitive to the unfamiliarity I brought to the table as a buyer relatively new to the sight-unseen purchase of a car across the miles. She handled the sales processes, paperwork, transport and follow up with timely accuracy. It was a pleasure to work with her.

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THEY ARE VERY HELPFUL PEOPLE IN DEALERSHIP I LIKE TO VISIT AGAIN FOR MY CAR SERVICE .

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The Sales Consultant was very knowledgeable and attentive to my needs. He did not apply a lot of pressure during the research and buying process which was appreciated.

My experience here over the last 15 years has been consistently excellent from buying my cars to having them serviced. I am especially impressed with everyone I deal with while having my car serviced. I trust the work being done to be right and never had a bad experience.

Everyone was very friendly and I didn't feel pressured. Shelby came in on her day off so I could take a test drive when I wanted.

Karen & Geoff! They both went way beyond an average or even exceptional experience. Karen is always so helpful and even though she was off the clock and had a personal appointment she still walked me to my car to help me with an issue. She then got a team (literally) to help me with a tech issue and an issue with a part that needed to be attached after the airbag was replaced. Geoff would not give up helping me pair my phone and look for the audio aux input. He even continued researching the issue by looking online ...

The sales person Shelby was awesome. She was honest and knowledgeable. Very professional and helpful in the purchasing process. The manger was also helpful and making the sales process run smoothly.

The leasing process was easy and painless, because of the friendly and helpful staff, facilities are clean and accommodating, and my experience has been excellent. This is 2nd time leasing my Mercedes. Loved the 2016 C300 and love the 2019 C300. I look forward to continuing the relationship with this dealership.