Mercedes-Benz of Wilmington
Purchasing a vehicle shouldn't be scary or intimidating. That is why at Mercedes-Benz of Wilmington, we are changing the trend.
We know that buying a vehicle is a big decision and can be a stressful process. We have made it our goal to change that. Mercedes-Benz of Wilmington believes that our customer's satisfaction is priority from the moment of purchase all the way through the life of your vehicle.
Our dealership has made a major commitment to providing an enjoyable buying experience for our customers, as well as peace of mind through all maintenance and repairs.
What does this mean for you?
As a Mercedes-Benz certified dealer, we create a safe and comfortable environment where customers feel welcome and a dealer that makes the experience of purchasing and maintaining their vehicle a truly exceptional one.
The Mercedes-Benz of Wilmington Promise:
- To provide consumers with an automotive retail experience based on relationship building, trust, respect and friendly communications.
- To surpass the customer's expectations with the highest level of customer service and win their lifetime loyalty.
- To provide our customers with an automobile that is safe and comfortable.
- To surpass the highest levels of customer satisfaction
- To provide the highest quality repair and maintenance service while striving to repair the vehicle right the first time.
Why Mercedes-Benz of Wilmington?
- Rigorous inspection and certification of your vehicle BEFORE you buy
- Comfortable waiting area with complimentary refreshments
- Factory trained technicians
- Roadside Assistance for the life of your vehicle
- A comprehensive limited warranty
- The highly regarded MBCPO limited warranty
- Free pickup and delivery for service and repairs
- Free scheduled Loaner vehicles for customer convenience
- Free shuttle service
- Free car wash
- Mercedes-Benz special diagnostic equipment
- Original equipment parts with a one year warranty
"We invite you to visit our showroom, take a test drive and experience Mercedes-Benz of Wilmington for yourself, and see why we are home of the truly exceptional Mercedes-Benz experience"
Terry Rafih, Chairman & CEO
